My Muslim App is a product of Tech Crafter Pty Ltd ("we", "our", or "us"). Tech Crafter Pty Ltd is the data controller responsible for the collection and use of personal data through this application.
This Privacy Policy explains how we collect, use, store, and protect your information when you use My Muslim App.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
a) Personal Information
- Email address (when you register or contact support)
- Name (provided by the user)
- Device ID (used for authentication, security, and analytics)
b) Location Data
- Approximate location (city/country level) for accurate prayer times calculation
- Location data is processed locally on your device and only coordinates are stored
- You can enable or disable location access at any time through your device settings
- Prayer times functionality requires location access to work accurately
c) Camera Access
- Camera permission is required to scan product barcodes
- Images captured are processed locally and not stored or transmitted
- Only the barcode data is extracted and used for product lookup
d) Push Notification Data
- Device push notification tokens (to send prayer reminders and app updates)
- Notification preferences and settings
- You can disable notifications at any time through app settings or device settings
e) App Usage Data
- Features and screens accessed
- Interaction history within the app
- Crash logs and performance data
f) Barcode Scan Data
- Product barcode information scanned by the user
- Related lookup and search history
2. How We Use Information
We use the collected information to:
- Provide core app functionality (barcode scanning, prayer times, Islamic content)
- Manage user accounts and authentication
- Enable halal product scanning and results
- Calculate and deliver accurate prayer time notifications based on your location
- Send push notifications for prayers, reminders, and important app updates
- Improve app performance and features
- Provide customer support
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell, rent, or trade your personal data to any third parties.
3. Legal Basis for Processing (GDPR)
For users in the European Union, European Economic Area, and other regions with similar data protection laws, we process your personal data based on the following legal grounds:
a) Consent
- Location data for prayer times (you provide explicit consent when enabling location services)
- Push notifications (you provide consent when enabling notifications)
- Camera access for barcode scanning (you provide consent when granting camera permission)
b) Contractual Necessity
- Account creation and management (necessary to provide the service you requested)
- Product scanning and halal verification (core functionality of the app)
c) Legitimate Interests
- App performance monitoring and crash reporting (to maintain and improve service quality)
- Security and fraud prevention (to protect users and the integrity of the service)
- Analytics and usage statistics (to understand how users interact with the app)
d) Legal Obligation
- Compliance with applicable laws and regulations
- Response to lawful requests from authorities
You have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.
4. Third-Party Services
We may use trusted third-party services to support app functionality, such as:
- Cloud hosting providers (for data storage and app infrastructure)
- Analytics tools (to understand app usage and improve user experience)
- Crash reporting services (to identify and fix technical issues)
- Push notification services (to deliver prayer reminders and app notifications)
- Product database providers (for barcode lookup and halal verification)
These providers may process limited technical data only as required to operate their services. We ensure that all third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence, including Australia and other countries where our service providers operate.
Data Protection Safeguards
When we transfer personal data internationally, we ensure appropriate safeguards are in place:
- We use cloud service providers that comply with international data protection standards
- For transfers to countries outside the EU/EEA, we rely on:
- European Commission adequacy decisions (where applicable)
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Other legally approved transfer mechanisms
- We implement technical and organizational measures to protect your data during transfer
- Data is encrypted in transit using industry-standard protocols (TLS/SSL)
Primary Data Storage: Our primary servers are located in Australia. Data may also be processed in the United States and other regions where our cloud infrastructure and service providers operate.
By using our app, you acknowledge and consent to the transfer of your data to these locations. If you are located in the EU/EEA, you have the right to obtain information about the safeguards we use for international transfers.
6. Data Retention
We retain personal data for as long as the user’s account remains active or as needed to provide app functionality.
- Account data (email, name, device ID) is stored while the account is active.
- Some anonymised or aggregated data may be retained for analytics and performance improvement.
- When data is no longer required for these purposes, it is securely deleted or anonymised.
7. Data Deletion
Users have full control over their personal data.
Account Deletion
Users can delete their account and all associated data at any time using the in-app deletion feature.
When an account is deleted:
- All personal data (email, name, device ID, and related records) is permanently deleted immediately
- Deletion is irreversible and cannot be recovered
- No backups are retained for deleted accounts
Users may also request deletion by contacting: support@mymuslimapp.com
8. Data Security
We implement comprehensive security measures to protect your personal data:
Technical Measures
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Secure authentication and access controls
- Regular security assessments and updates
Organizational Measures
- Limited access to personal data on a need-to-know basis
- Staff training on data protection and security
- Incident response procedures
- Regular security audits and monitoring
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
My Muslim App is designed for users of all ages, including children as young as 4 years old, under parental or guardian supervision where required.
We do not knowingly collect more personal data than necessary from children. If we discover that data has been collected without appropriate consent where required by law, we will delete it promptly.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, you may contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.